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Re: New Install..
welcome, believe me you arent doing bad my 10 meg is running at less than half a meg in the evenings. i have contaced virgin 6 times and had different stories each time, the last guy, who seemed quite good, managed to give me half of my monthly subscription charge back. but bein a gamer i would prefer to get what i was paying for,
what area are you in? as they are allegedly doin upgrade work in quite a few areas, this is what he told me was the problem at the moment with mine.
have you done the speedtest at the top of the forum page as a lot of people say that speedtest is no the best one to do.
i would keep on the phone to them eventually you'll find a good one who'll help
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