Also in Stevenage.
Also since weekend my 10MB service is rarely hitting 3MB. Been as low as 400K. Used around 6 different speed testers, including speedtest.net, and all say similar, normally they show around 7MB (on old 120 cable modem).
Thought perhaps since I changed to V+ this week they might have screwed my download speed (happened before) but modem still reports it is set to 10MB download.
Perhaps this is due to new hardware going in for this 20MB upgrade?
As an side upload speed has not been effected, indeed on one occasion I had fast upload than download.
Not the machine, tried Mac and XP both running on a local gigabit net, firewall showing no other traffic to or from my net to cable modem.
Guess going to have to phone tech support then. Anyone done that already? What was the reply?
Cheers
Edit: Here is the latest from speedtest.net
