Thanks for all the replies. Looks as though I will be staying put.
Answer to Paul's question. Any attempt to communicate with VM/NTL using their webpage facility fails , as my ntl details are not as per VM. Ordinary email is the last resort. Customer services @ntl world .com This translates as. http\\.
www.ntl.co/home/contact/customer services/default.asp?
As I say I'ff forget about it and stay as I am.