Quote:
Originally Posted by SimonB
On another thread a number for Virgin Media head office was posted: 01256 752000
If you are having problems with CS call the above number and as for "Top Level Complaints". This is an office and not a call centre.
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If like me, you object to paying for 0870 and 0845 numbers and your VM phone is out of order, or you are away from home you can dial the geographical number 01256 752 000 9am to 5pm.
The charge for this is the standard national call charge rate, or free if you have a package with another phone provider (like talk talk).
Virgin Media Head Office Switchboard will connect you to CS.
Doing this can save you a lot of money if your making loads of calls to an often overstreched CS.