crunchie, i hear what you say.
Maybe you have spyware
That is top of the tech support replies
I hope you find a better service, i am stuck with bloody VM for the next 10 months as i waited to see what these great "new programmes" were going to be.
Oh, and best of luck with a 20Meg connection, they are that incompetent they cannot manage my 10Meg connection, at leat TW offered a guaranteed speed!
Bloody VM, long live TeleWest. Amen