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herc · 17-04-2007, 07:59

Now I know on this forum Virgin Engineers ex TW ex Ntl look at the threads.
Here is my situation I am a long standing customer of TW Blueyonder now Virgin Media 6/7 years.

Now I live in the Cr0 area and after my umpteenth call to CS nobody can tell me when I can expect to get my internet service working.

Apparently the UBR is at fault and this according to CS has been an underlying fault for the last 5 months

I am the end user without a service so I asked when the issue will be fixed and nobody can tell me anything.Not good when you have 2 boxes with VM and BB and telephone service.

I also asked how many users this is affecting and they would'nt say
whats the term the yanks say " RIP & Replace"

Tempting I know

17-04-2007, 07:59	#1
herc Inactive Join Date: Apr 2007 Location: South London Services: Virgin V+ 10mb BB Xbox 360 Posts: 55	NO Internet Now I know on this forum Virgin Engineers ex TW ex Ntl look at the threads. Here is my situation I am a long standing customer of TW Blueyonder now Virgin Media 6/7 years. Now I live in the Cr0 area and after my umpteenth call to CS nobody can tell me when I can expect to get my internet service working. Apparently the UBR is at fault and this according to CS has been an underlying fault for the last 5 months I am the end user without a service so I asked when the issue will be fixed and nobody can tell me anything.Not good when you have 2 boxes with VM and BB and telephone service. I also asked how many users this is affecting and they would'nt say whats the term the yanks say " RIP & Replace" Tempting I know