Quote:
Originally Posted by r00t
Wrong!!
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They're not aware. or they're not ignoring it?
---------- Post added at 20:18 ---------- Previous post was at 20:13 ----------
Quote:
Originally Posted by nickwhitton
Deffo wrong I work there and I always give correct info and if I dont I will be told
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You may be giving correct info out to customers but there's a lot that are not. there's posts in here saying that they're being given wrong information that isn't true. Alex brown has said that he will educate the staff that are giving out wrong information. then comes back and says there's nothing he can do to stop it. there's a post today in the virginmedia.feedback group again.
Quote:
There seems to be some more cases of various VM staff (retentions,
customer service and even Technical!) giving out information indicating
that ALL broadband speeds will be increased in May 2007
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To say I'm deffo wrong when I'm not, or to say I'm deffo wrong that the company is not aware even
