Quote:
Originally Posted by zctyp18
20MB is official and the CS bod you spoke to should have known that - I'd phone up and complain that they didn't. We should not have to put up with CS staff who just fob customers off with a load of waffle that isn't true - this happens far too frequently. It is so much better to say 'I'm not sure, but I'll find out' than tell fibs
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The company is aware that their staff are telling customers lies but ignore it.