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20 meg is not official
i have been having terrible problems with my 10 meg speed in the day it is running at 9.6 meg in the evening it frequently drops to below 1 meg. i have just been on the phone to customer services to find out when the 20 meg is coming to the area and the guy on the phone informed me that it is only a trial and has apparently not been decided wether they are going to do it or not. when i exlpained my problem he said that the reason for the trial is to see if when running 20 they can get it higher than 3 meg in the evenings. apparently they are trialling this in areas most affected by high traffic of an evening. so if anybody knows of an isp that can deliver a good regular connection speed of 4 or 8 meg please let me know
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