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Originally Posted by ntluser
What is involved in providing CLI and what are the main technical obstacles ( part from the vast expense) to doing that?
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It is all to do with the technical details of the phone exchange in each area. There are a lot of different systems and some of them are just not compatible with CLI. To get CLI to work in these areas would require a brand new exchange to be purchased and installed, which would not make financial sense with VoIP exchanges coming very soon.