[chrisjones]

Originally Posted by virginmedia

Call up customer services and they will do it all for you.

---------- Post added at 12:09 ---------- Previous post was at 12:08 ----------

Originally Posted by Chris T

There's the understatement of the century.

Call customer services, giving them as much notice as you possibly can of the date you wish to transfer, and then watch the process like a hawk throughout. Look out for special touches like cutting off your services immediately (rather than on the requested date), and in that case, claiming it's not worth reconnecting you as it takes too long (utter nonsense by the way, don't stand for it, it can be done pretty quickly).

On the other hand it may go smoothly, but be warned, house moves generate a lot of complaints on here. Thankfully there are some superb staffers on this forum who are happy to help out (one of them sorted things out for me, which was great).

Best of luck!

Thanks for your help

---------- Post added at 12:10 ---------- Previous post was at 12:09 ----------

Originally Posted by Nedkelly

Good luck take down the persons name you talk to time and date .Also try and give them at least 2 /3 weeks notice .This way if installs are busy in your area you can get a date near your moving date

Will do