Quote:
Originally Posted by virginmedia
Call up customer services and they will do it all for you.
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There's the understatement of the century.
Call customer services, giving them as much notice as you possibly can of the date you wish to transfer, and then watch the process like a hawk throughout. Look out for special touches like cutting off your services immediately (rather than on the requested date), and in that case, claiming it's not worth reconnecting you as it takes too long (utter nonsense by the way, don't stand for it, it can be done pretty quickly).
On the other hand it may go smoothly, but be warned, house moves generate a lot of complaints on here. Thankfully there are some superb staffers on this forum who are happy to help out (one of them sorted things out for me, which was great).
Best of luck!