Quote:
Originally Posted by MJB
Interesting thought. I finally bit the bullet and called Tech Support. Glad it was free as I was on there for 62 minutes. And guess what happened? I was asked "Are you using a router?".
"Yes" I reply.
"Ah, that will be the problem sir" came the reply.
"Why do you always say that? I've used the same set up for over THREE years with hardly any problems, it can't be my router".
"Well would you please unplug it for me?".
I did and to my absolute delight me connection ceased up completely! She kept going off to do this test, that test and all the time I was saying "Nothing's happening, no pages are loading".
Finally it was "There must be a fault with your modem , we will send out an Engineer".
So he's coming Monday to look at my modem that works perfectly during the evening and night (with MY ROUTER), but grinds to a halt during the day. Very moody modem I have I think! And waht could he possibly achieve. The long and the short is that they have a problem they are unwilling to admit too.....
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You did reboot the modem and maybe the computer?