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Old 12-04-2007, 23:05   #5
MJB
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Join Date: Jan 2004
Location: Abingdon, Oxfordshire
Posts: 241
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Angry Re: Browsing on Virgin BB

Quote:
Originally Posted by pmdelany View Post
Yep me, I'm in Abingdon. Like you there's no problem at night time and I had no problem all winter. I'm sure it's related to the heat on the green distribution box, the sun get's round to it around 1000-1030 and that's when my problem starts.
Interesting thought. I finally bit the bullet and called Tech Support. Glad it was free as I was on there for 62 minutes. And guess what happened? I was asked "Are you using a router?".
"Yes" I reply.
"Ah, that will be the problem sir" came the reply.
"Why do you always say that? I've used the same set up for over THREE years with hardly any problems, it can't be my router".
"Well would you please unplug it for me?".
I did and to my absolute delight me connection ceased up completely! She kept going off to do this test, that test and all the time I was saying "Nothing's happening, no pages are loading".

Finally it was "There must be a fault with your modem , we will send out an Engineer".

So he's coming Monday to look at my modem that works perfectly during the evening and night (with MY ROUTER), but grinds to a halt during the day. Very moody modem I have I think! And waht could he possibly achieve. The long and the short is that they have a problem they are unwilling to admit too.....
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