[jailhouse]

crunchiepants, i believe the problem is "contention ratios" where there are to many users on one pipe, and individuals are downloading masses of info, therefore hogging the bandwidth (try asking Virgin what the contention ratios are for your area, i'll be surprised if you get an answer). I am in the same boat as you, 10Mb connection, regularily scan for spyware, virus's, etc, keep my system upto date, but still get slow\dropped connections.

Off topic. I am so fed up with the crap service from Virgin i am going to cancel as soon as this contract is up. I wish i had taken up the offer RB had offered "anyone wishing to cancel their contract can do so without penalty up until the 30th March 2007" but i hung on (after speaking to Virgin about exciting new things that are about to happen) incase the promises from the Branson crew materialised, now i am stuck as they will not deliver anything better. Lost two channels from the Premier Movies, now got a "Double Repeat channel 1 hour later, is this something they have learned from Virgin with their answer to the loss of Sky One, put in Virgin Central in 119 and 120 Channel!!!? What a great service, give less and still charge the same.

Shame really, BY\Telewest were great, but i do not think that for £90+ per month for the services i am getting is money well spent. What does anybody else think.

jh