Thread: Moving Packages
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Old 30-03-2007, 12:43   #7
D0gleg
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Join Date: Mar 2007
Location: Kent
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Re: Moving Packages

When Phoning AOL tech support on behalf of one of my customers I just pretended to sound American to the person at the end of the phone. They then put me through to the support team in Ireland

They have a strict policy of not letting the American users talk to their (very) overseas call centres!!

Perhaps VM will do the same if enough people kick up a stink.

Another call centre I used to call that had 2 offices 1 in UK and 1 in India used to give out their local number so that you could call a normal number (not 0800) and always get the UK call centre.

Another possibility..
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