Thread: V+ Installed but no VOD now
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Old 27-03-2007, 16:53   #9
sollp
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Re: V+ Installed but no VOD now
[quote=bubs999;34260945]Virgin Customer care as good as ever.



I rang Customer Service as this hasn't been working since the install on Friday. The chap I spoke to said they couldn't see my box from their end, which isn't good. Advised me to switch it off for 5 minutes and then back on again and he was pretty confident it would work.

They can't see it as it sounds like it hasn't been entered on the system, like previously explained.
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