Quote:
Originally Posted by AndyCambs
Amazon you need to take into account the postage costs, plus the waiting time for delivery. I know that some of the staff in PC World leave a little to be desired, but if all they have to do is sort out your internet order - then it's hard to screw that up? 
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Not very hard if the Staines branch is anything to go by.
Placed an order online to pick up a router in store, went along an hour or so later and they were sold out.
"What about my router that I paid for online which is supposed to be set aside for me to pick up?" I asked.
"Oh we don't do that" they replied.
So it seems, for that store at least, they wait for someone to turn up with the print out, then go grab one off the shelf, rather than reserve one for you.