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bubs999 · 26-03-2007, 17:32

Today was the 1st chance I had to ring again about the fault, as it still isn't working. I selected VOD 20 minutes ago and its still says "Just a moment".

I got through to the faults team to be told he can't help me, as the customer details system is down and to call back in two hours.

I had another problem this morning, in that when I selected Capital FM on channel 958 I had no sound. I tried all other radio stations and nothing. I tried MTV and various other music channels and would have picture for about a minute, then no sound and eventually no sound or picture.

The only TV channel that gave me both picture and sound was ITV1 and the sound was about 1 second out and had constant glitches in it.

It seems to be ok now after a 9 hour shift at work.

26-03-2007, 17:32	#5
bubs999 Inactive Join Date: Jan 2007 Posts: 59	Re: V+ Installed but no VOD now Today was the 1st chance I had to ring again about the fault, as it still isn't working. I selected VOD 20 minutes ago and its still says "Just a moment". I got through to the faults team to be told he can't help me, as the customer details system is down and to call back in two hours. I had another problem this morning, in that when I selected Capital FM on channel 958 I had no sound. I tried all other radio stations and nothing. I tried MTV and various other music channels and would have picture for about a minute, then no sound and eventually no sound or picture. The only TV channel that gave me both picture and sound was ITV1 and the sound was about 1 second out and had constant glitches in it. It seems to be ok now after a 9 hour shift at work.