Thread: V+ Installed but no VOD now
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Old 25-03-2007, 20:44   #4
sollp
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Re: V+ Installed but no VOD now
Quote:
Originally Posted by Babu View Post
I just call Customer Services, and they could not do anything nor did they understand about the MAC address not being on the database. Oh well, will just have to wait for a technician next week.
The CS, as far as i know don't get involved in that, without really knowing but i think it is done by another department, that's why they wouldn't have a clue what your talking about.

This I know does happen occasionally , they then have to catch up with hundreds of STB's that need to be put on the system.
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