Quote:
Originally Posted by AlabasterLyn
Well I just came off the phone with VM, it was a very long call as I was on hold, got cut off, rang back, on hold again and then a very nice lady went off and checked it it was available here.
The bad news was that it still isn't available here, however the good news is that she says it will be available in April and that they are indeed rolling out Caller ID to cover everywhere.
I will phone back next month and see if they are true to their word.
Lyn
|
Well, you've had better luck than I have in getting VM to give you any information at all about CLID in a particular area.
I've twice asked CS about this over the past few days and they have said that:
1) It is not available in my area (Bromley, London).
2) They are unable to give any further information whatsoever about when it is likely to become available.
3) They are unable to give any information whatsoever about whether it may never become available.
4) It is
impossible for me to speak to anyone else in VM about this problem.
5) It is
impossible for anyone in VM to give me any reason why they refuse to provide any useful information on CLID availability.
To be honest, the behaviour of VM on this subject is a total disgrace. In essence, they are simply refusing, point blank, to discuss the matter with their customers. The only reasonable conclusion that you can draw from this is that VM have something to hide. What other conclusion is possible?