Quote:
Originally Posted by welwynrose
I've got the error code IS002 on my 2nd STB when I try to access on demand I've done the above abd the connection status is ok so have reported it to faults but what does card waiting on the last screen mean?
|
From earlier posts, I recall that IS002 and M041 (I think) mean that your interactive services have not been applied correctly, and it needs to be escalated to second level support. I had it after they installed the V+ box, and the existing Samsung lost its ability to view VOD. A call (well three actually - I initially called on Sunday afternoon) got it working again.