ps. Whilst we (Telewest and me) were trying to get to the root cause of my problems, i had a conversation with a manager from technical support who said "I think your expectations of the service is a little high"
To this day that comment saddens me considering all i was asking was for the 4meg service to be as good as the 2meg that i used to have.
In my last post i did of coarse mean kbps and not mbps.
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