Quote:
Originally Posted by AndyCambs
Is there anywhere on the site that tells you:
a) if Caller ID is available in your area
b) if not, does anyone know if there are plans to roll it out?
My parents are on BT, and thinking of moving to VM, but enjoy the functionality of Caller ID on the BT line and would miss it.
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I've just been on to CS asking those very questions and the answers were that there is nowhere on the VM site that will tell you if it is available and that there is no-one, but no-one, whom you can contact to ask for information about when your area may get it. I suppose that at least the answers were honest.
A couple of interesting things about CLID and the VM site is that it blatantly bends the truth well beyond breaking point.
At
this page it says, "We've got the lot. From Call Waiting and Caller Display to Anonymous Caller Rejection and Ring Back When Free". Now that is totally clear and unambiguous; get your phone from VM and you can have CLID - no ifs, no buts.
At
this page it says that "most Virgin Phone customers can get this service". A bit less definite, but it still implies that it will be unusual for you not to get CLID. If so, why all the complaints in this forum and why are VM so afraid of providing any information (except for a blunt, "You can't have it") to their customers?