Quote:
Originally Posted by ahardie
I am a VM supporter Horace but I cant agree with you on this point. Every customer deserves A1 service.
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I totally agree with you... every customer deserves A1 service. But my recent experience has left doubtful.
I tried to contact VM last Monday by telephone but was unable to get through to the relevent department. So I sent them a web response to which I received 2 emails saying they'd be in touch in 24 to 48 hours.
Now it's 5 working days later (7 if you count the weekend) and no response from them whatever. And if you combine that with the fact that I have no telephone service (due to a fault) with them at all... it doesn't make them look at all good.
Tim