Quote:
Originally Posted by jamgood
I don't think after all that aggro they'll try holding you to the 12 Month contract. If they do, just cancel the Direct Debit and tell them to sue you. Just keep all records of the 'service' you received thus far 
Retentions will normally let you out of the contract after such troubles, or just offer you a deal you won't really want to refuse to stay with them. |
I've already cancelled my Direct debit! :-) I can't get through to cancellations so I think I'll do it in writing... I am moving next month anyway and we have BT in the new flat so won't have to deal with them again...