Quote:
Originally Posted by Jules
Depends which friend it was  lol nah just kidding
I agree that they should make a charge but it should work both ways and as has been said we should be able to get £10 when the engineers/techs/installers don't turn up |
It does work both ways, VM decided to cancel an appointment without informing me, so I phoned them and pointed out that if I hadn't been in they would have charged £10 for that, they agreed and credited £10 for their cancellation.
