Thread: VM Dont Care!
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Old 16-03-2007, 19:18   #13
AndyCambs
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Join Date: Sep 2005
Location: Peterborough
Services: Virgin Media XL Broadband XL Virgin Mobile V+ installed! and a happy Virgin Media customer
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Re: VM Dont Care!

Quote:
Originally Posted by Wicked_and_Crazy View Post
Just called VM regarding an issue, was on hold for about a minute and then got the message "We are unusually busy, thank you and good bye" and was then disconnected

Ok so theyre busy, how on earth are you supposed to contact them then!
The other option is to sit there on hold for an excessive, which people would complain about even more. At least with this you are given a realistic message that they are unable to answer your call in a reasonable time.
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