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cybernetic_tiger · 16-03-2007, 09:24

We often have issues with the installs contractors stealing pairs for new customers and when the faults team get a call an engineer is dispatched only to find that there is nowhere to connect to in the cab.

When will big companies learn that contractors are not always the best in these situations as they often have no real concern for the business or the customers. They just have a job to do as quickly as possible. Obviously this does not apply to all contractors just some.

Some of the billing platforms are already merged however there is still a long way to go!!

16-03-2007, 09:24	#3
cybernetic_tiger Inactive Join Date: Aug 2006 Location: The dog house Posts: 423	Re: Awful NTL/Virgin Media experience We often have issues with the installs contractors stealing pairs for new customers and when the faults team get a call an engineer is dispatched only to find that there is nowhere to connect to in the cab. When will big companies learn that contractors are not always the best in these situations as they often have no real concern for the business or the customers. They just have a job to do as quickly as possible. Obviously this does not apply to all contractors just some. Some of the billing platforms are already merged however there is still a long way to go!!