[tracyn]

I had a V+ box installed today.......the engineers (if you can call them that), had no idea how to set the box up and said I need to phone CS for an instruction manual or watch 999. Watched 999 for half an hour - pointless.

I have a few questions, and wondered if anyone here could help, before I pick the thing up and bin it (been trying to sort it out since 1pm). There are probably plenty of females on this forum, but this one is not a techie, so please excuse my terminology, but I will try to explain the best I can.

1) Can't rearrange channels. Only via Favorites. Any ideas?

2) DVD recorder/video doesn't receive signal when the V+ is on HD.

3) Agro to switch HD on and off.

4) When I turn on HD, it cuts RF signal from back, so cannot run other telly(s) from RF socket at back. Also kills scart signal.

5) I have only 1 optical link input on my surround system, which I use for my DVD player and the HD will not work through it or vice versa.

6) If I turn the HD off, there is no guide, it gets stuck on one channel, but RF signal still works.

Apart from telling me to bin the thing, if you could help, I would really appreciate it.

Tracy