Update regarding the faulty MiniGuide.
When i called VM again today about the engineer booking, i was today told that there was a national fault with the Guide service since about January. Apparetly this should be fixed at 9am on 20th March 2007.
What i find odd is that on my many calls regarding the Guide not working, they CS agent always "checked" to see if there were any network/system faults, and there were always none. So howcome i'm only told now that there has been a fault since January? Sounds weird to me.
Quote:
Originally Posted by dtweek
...Called CS and they said that it might be because my box is downloading the new EPG and it could take up to 7 hours. They also said this could be the reason why my On demand goes to black every 10 mins or so...From what I can see from the other post about EPG rollout, I'm not due for a while so I guess I was just being blagged.
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YEh, me too, Cambridge only gets the auto-update at the end of April