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Re: Legal Action Against Virgin Media
this is an area ASA should play more of a part in
i can understand the up to idea but when you have a dial up offer a 2 meg ,4 meg and then 10 meg offer it would seem reasonable that the 10 would give you better than a 4 meg one
perhaps they should be forced to state what the minimum level of service they will provide before either downgrading your price to the lower level or letting you out of contract stated on adverts
here is an example my neighbor is on a 4 meg deal here is his speed test from this site
Tue, 13 Mar 2007 15:15:27 GMT
1st 512K took 2172 ms = 235.7 KB/sec, approx 1942 Kbps, 1.9 Mbps
2nd 512K took 2187 ms = 234.1 KB/sec, approx 1929 Kbps, 1.88 Mbps
3rd 512K took 2157 ms = 237.4 KB/sec, approx 1956 Kbps, 1.91 Mbps
4th 512K took 2140 ms = 239.3 KB/sec, approx 1972 Kbps, 1.93 Mbps
Overall Average Speed = approx 1950 Kbps, 1.9 Mbps
now here is mine on a 2 meg line
Tue, 13 Mar 2007 15:13:21 GMT
1st 512K took 2219 ms = 230.7 KB/sec, approx 1901 Kbps, 1.86 Mbps
2nd 512K took 2125 ms = 240.9 KB/sec, approx 1985 Kbps, 1.94 Mbps
3rd 512K took 2172 ms = 235.7 KB/sec, approx 1942 Kbps, 1.9 Mbps
4th 512K took 2156 ms = 237.5 KB/sec, approx 1957 Kbps, 1.91 Mbps
Overall Average Speed = approx 1946 Kbps, 1.9 Mbps
now hes not about to moan just yet as he isn't paying any more than me but it they up the price he will
as those figures above vary very little no matter what time of day or day of week we have checked quite often i would defy any one no matter what the T&C's say to say that any company could justify charging him more than me for the service
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