[j.a.c]

I work from home im self employed and work as a telephone operator. Well i lost 6-700 pounds in two weeks wages when my phone went down end of december and for every direct debit that went in i was charged 35 by my bank and sometimes 25 from companies on top of debits cos it didnt go through. I asked about compensation they said they would give me 20 pounds as a good will gesture!!!!! Now im sat at home with no phone from monday afternoon till some point wed losing more wages because they wont come out sooner and this is the 3rd time iv experienced problems and had to call this year. Last year my cable tv went down. They told me they had to dig up my street kept giving dates they would have it fixed no one showed or called. They dug up street after planning permission and it still didnt work then they realised it was a fault with a little silver connecter indoors all along........For three months i was told i would have to pay for the service i was not recieving afterwards i asked for compensation as had to get dvds to watch over hol season as dont have a house ariel and pic was rubbish. They said only form of compensation was the money i paid for the service i didnt recieve in english........we dont give any ha ha...... Yesterday when i phoned i said someone should come out quick cos im losing money They said I should pay the extra order the business line to work from and they would have fixed it within 24 hrs......So as an average jo bloggs they really dont give a toss about me>>>>>>>>grrr what can i do. I also had the operator email someone and get someone to call me back and no one has bothered......Told them i could lose my job and they say ha ha ....sorry to inconveinience you???????