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NTLVictim · 12-03-2007, 20:47

"How does my language construct effect how I do my job. I work in a call centre I use my voice and just to point out I've got A levels in Economics, Business Studies and Computer Science and currently at Uni."

But no qualifications in English. I always thought that for a customer facing position, that would be a primary consideration....Oh, just remembered the Indian call centres, cancel that!

As to the discounts people get, why should you care? You won't see any more money if it stops, not that it will stop soon.

A product is only worth what people will pay for it, and part of any product is customer service.
VM have a way to go yet before they can demand a premium.

12-03-2007, 20:47	#72
NTLVictim Inactive Join Date: Feb 2004 Services: Finding people (retired) Posts: 1,065	Re: What are you on and How much you Paying? "How does my language construct effect how I do my job. I work in a call centre I use my voice and just to point out I've got A levels in Economics, Business Studies and Computer Science and currently at Uni." But no qualifications in English. I always thought that for a customer facing position, that would be a primary consideration....Oh, just remembered the Indian call centres, cancel that! As to the discounts people get, why should you care? You won't see any more money if it stops, not that it will stop soon. A product is only worth what people will pay for it, and part of any product is customer service. VM have a way to go yet before they can demand a premium.