Neo10 - is that just for your box or everyone? Isn't this the date of the new software?
** Anyway, might have guessed it, the engineer came as I was coming home fomr work and my wife dealt with him. Apparently he went to the green cab, checked the wiring outside, messed with the V+ Box, changed a few settings and rebooted. He did say the promblem was called 'Mpegging' (no S*** Sherlock) and he had done the best he could and couldn't get it any better.
I was a bit miffed as I had this thread printed out to show him and forgot to bring it upstairs before I left this morning
For the record -
downstairs we have a 32" WS Toshiba CRT with V+ Box
Upstairs we have a 28" 4:3 JVC with Samsung 2100
Just checked both and to me the V+ Box picture is just as bad while the Samsung is perfect. So... either the V+ box is awful at decoding the extra compressed channels or the Samsung is a top piece of kit.
He also mentioned that we were sitting too close to the screen which made the picture quality noticable. Also Sky would be better quality as they broadcast in HD - even my wife knew that -
1) we haven't got an HD TV
2) we never had an HD Sky box
I'm really stuffed now - No way am I back to Sky so it's either hope they can sort it out or <sniff> get rid. I really don't know whether to ring them back up or hang fire until the 14th as Neo mentioned.