[j.a.c]

I work from home on the phone and my phone went down for a week in december i lost two weeks wages direct debits bounced owing companies 25 per debit attempt and bank 35 i lost around 800 repaying and lost wages. They fixed it. now my phone is down again and they cant come out for a few days again. Its been down every two weeks for the last 6 wks sometimes they can fix it in minutes and now they want to send an engineer. My tv went down they dug up the street replaced wires i had no tv for almost 3 months while they got planning permission and it turned out to be a faulty tiny silver connection indoors??? im told the only compensation they give is MY OWN money back for services i have to pay for even though i aint recieving them. Oh they offered me 20 pounds as a good will gesture!!!! im furious i obviously need to be with a different provider which im looking into......any help would be appreciated xxx