Quote:
Originally Posted by Babbage11
I resisted the temptation to phone and try blag a deal, was quite happy swithching to VIP which saved me nearly £30 per month and gave me movies + sport.
Today I recieved my first bill since VM launch and switching to VIP. Made interesting reading 
In the section for refunds + discounts, it says I've had partial months service from 15 January to 17 March -£86.91 
Looking through all the bits that make up the package, they've now added Talk Unlimited  When I switched VIP only included Talk International and Talk Mobile.
So after all the deductions, with all our calls, several PPV movies, etc, I'm left with a bill for £30
Has anyone else had these kind of discounts on bills? |
Yes I have, mine showed a credit of £40+ but they rang me yesterday to say they had "cocked up" (my words) the bill and they had applied too many discounts!! So they then bamboozled me with figures till I gave in, but then rang retentions, complained about CS inefficiency and got a much better deal. So watch out for that call!