Cable Forum - View Single Post - Useful Customer Service and Faults Information

K Man · 11-03-2007, 18:09

is there a published list of all the Error Codes for V+ & VoD ??

If not you should make one available.

I work in Apple Mac Tech Support and I have every Error code available so if one of my clients calls quoting a code I can tell them what it is and what to do. These Apple Error Codes are not restricted information and openly available if you know where to look. Any Mac user can refer to this list to get an idea of what might be wrong with their machine.

I do think to have a basic maintenance guide available to users for the V+ box would be a good idea - basically it is a computer just like any other be it OS X, XP/Vista or Linux based. There must be many functions that we the users can perform to help keep our kit optimised and running as clean as possible?? I'm guessing it would save CS and engineers a lot of headaches - afterall we keep our personal machines in shape [kind of]. what d'ya think VM ???

11-03-2007, 18:09	#23
K Man Inactive Join Date: Feb 2007 Location: Carshalton, Surrey Services: V+ VIP & Vmobile - in for a penny.......and all that Posts: 79	Re: Useful Customer Service and Faults Information is there a published list of all the Error Codes for V+ & VoD ?? If not you should make one available. I work in Apple Mac Tech Support and I have every Error code available so if one of my clients calls quoting a code I can tell them what it is and what to do. These Apple Error Codes are not restricted information and openly available if you know where to look. Any Mac user can refer to this list to get an idea of what might be wrong with their machine. I do think to have a basic maintenance guide available to users for the V+ box would be a good idea - basically it is a computer just like any other be it OS X, XP/Vista or Linux based. There must be many functions that we the users can perform to help keep our kit optimised and running as clean as possible?? I'm guessing it would save CS and engineers a lot of headaches - afterall we keep our personal machines in shape [kind of]. what d'ya think VM ???