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woody4728 · 11-03-2007, 11:47

so why did they tell me they would have to send an engineer out. when i spoke to CS i told them the 1st guy was helpful but the 2nd guy was just not interested. she said she had the logs in front of her and that both the other people i spoke to originally had followed all of the procedures and as it still wouldnt work the only solution was to send out the engineer. why tell me that if it something that can be dealt with on a computer???????

11-03-2007, 11:47	#8
woody4728 Inactive Join Date: Mar 2007 Posts: 4	Re: v+ not working please help so why did they tell me they would have to send an engineer out. when i spoke to CS i told them the 1st guy was helpful but the 2nd guy was just not interested. she said she had the logs in front of her and that both the other people i spoke to originally had followed all of the procedures and as it still wouldnt work the only solution was to send out the engineer. why tell me that if it something that can be dealt with on a computer???????