No problem. I've been unable to find a list anywhere else of analogue channels, so thought it might prove useful somewhere. It took a bit of time (and running back and forth to the computer, hehe) but it was interesting for myself as well to know what exactly I got, its changed a lot and I wasn't aware of some of those changes (I still remember Front Row on 50-54!)
I did make one slight mistake, although I'm unable to edit my previous post now - 33 is Disney Cinemagic now (Disney films), not the Disney Channel. Also, this is in the Luton area, in case that makes a difference.
Sorry you've had a bad experience - I hope you are able to get it sorted. In regards to customer service, I guess it really does depend, both times I have had a a problem (although this was with ntl, rather than virgin), customer service has been very good - when I first got broadband, the install CD didn't work, so rung up customer service and got it sorted in a matter of minutes by a very helpful person. Second time the internet was dropping out, called up, went through the few routine checks and they sent out an engineer to come and fix it and that they did.