Quote:
Originally Posted by Nedkelly
Some areas still have it but they dont really push it as they want people on Digital...
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True. But what about us poor folk in non-digital areas..?
For non VM people like myself in non-digital areas would be more likely sign up anyway if they were TOLD what the alternative is and when digital will be available in those areas. Given that most offers out there are min 12month contracts, i don't want to commit if the alternative is still reasonable.
I signed up on-line for the 4for£40 deal - It fell to ME (at my own cost) to chase it up when i didn't get the confirmation of my sign up AND having been misled into signing up for a service i couldn't get THEN had my request for information of the alternative at first refused and then promised but not delivered - not what i'd call encouraging new business.
AND at this stage no-one has contacted me as to what will happen next. Has my registration been cancelled? Are they going to start charging for stuff i don't have? Is someone going to turn up at any time to install services? I would rather not have to sit on hold for ages again so have asked on here if anyone has the info.
I guess the problem is that i'm in an ex-NTL region and browsing this forum customer service doesn't seem to be their strong point.
GuestUK: much appreciated, going thru the channels like that was above and beyond.