Cable Forum - View Single Post - sky bb

handyman · 10-03-2007, 16:23

Just Got off the phone with David from sky tech support in Belfast.

According to David my connection keeps cutting out becuase I am using IE7 which does not work. Now I had (IE7 and Vista) , (IE7 and XP) , (IE6 and XP) and Internet explorer on PPC working for months on BT Broadband through a Dlink router but now that I'm with sky they say it's not going to work and that they and Ms are looking into the problem.

He tried to say that when the router is unplugged the IP changes and that this gives IE7 problems and things stop working.

My problem is that every hour (sometimes less) the internet cuts out. I can still access the router and sometimes it shows that it dos not have a bloody IP address. My line syncs at 2meg and bt say its working fine.

So in order to appease David from sky I have booted to xp and removed IE7, then I have installed firefox. Now every 10 mins or so my wireless connection is dropping and I need to connect to the router again......

Both my PPC and windows suffer this same problem.

Sky are utter tripe.

If I don't get this soretd by them within the week I'll be able to answer the following question:

How long does a sky router burn for on an open fire?

10-03-2007, 16:23	#1
handyman Permanently Banned Join Date: Jun 2003 Location: Nr Carnforth Age: 50 Services: M6 Keele Posts: 5,462	sky bb - not if your on ie7 it seems Just Got off the phone with David from sky tech support in Belfast. According to David my connection keeps cutting out becuase I am using IE7 which does not work. Now I had (IE7 and Vista) , (IE7 and XP) , (IE6 and XP) and Internet explorer on PPC working for months on BT Broadband through a Dlink router but now that I'm with sky they say it's not going to work and that they and Ms are looking into the problem. He tried to say that when the router is unplugged the IP changes and that this gives IE7 problems and things stop working. My problem is that every hour (sometimes less) the internet cuts out. I can still access the router and sometimes it shows that it dos not have a bloody IP address. My line syncs at 2meg and bt say its working fine. So in order to appease David from sky I have booted to xp and removed IE7, then I have installed firefox. Now every 10 mins or so my wireless connection is dropping and I need to connect to the router again...... Both my PPC and windows suffer this same problem. Sky are utter tripe. If I don't get this soretd by them within the week I'll be able to answer the following question: How long does a sky router burn for on an open fire?