Thanks again Shaun for the advice,
I'm going to write up the letter this weekend to send of to the bank of scotland. Which is now bank of scotland/halifax I think? It's a pity that it can take up to 40 days for the correct ammounts to come through. As I have future charges to be added on this week of £88.00 as I had to go over my arranged o/draft last week in an emergency. Since been with the bank I have been charged between £250 - £300 (but more on the way). Not a lot but better in my pocket than their's.
Sorry I have another question, is it to my branch manager I would register the letter to or to their head office?
Finally would it be ok to cal them up actually to tell them not to take the charges this coming week as it's unlawfull and that their is a letter in the post for them claiming back more?
Quote:
Originally Posted by Shaun
Send the standard letter and say no more - if you start trying to bargain before you get their response you weaken your position IMO |