thank god for that, its not just me!!!
I finally started cutting the link with Tiscali by cancelling my direct debit, i go on holiday on Sunday so not a lot i can do, but on my return i am ringing up and cancelling.
I have been on the phone every night this week, i have been hung up on, lied too, passed to other depts when they are shut....
I am under the "Fair Usage policy" and understand teh terms and conditions, but when i cant even access web pages, and get kicked off chat rooms enuff was enuff....
I actually rung and eventually got through to a so called "Supervisor" he said he had sorted it, 2 mins later kicked off again!!, i ring him back and they say he doesnt exist!!! then when i get a bit shirty, he suddenly appears, but he promises the earth, never gets back too me like promised, then find out what he said he couldnt do....more lies
My mothers connction has been down now for nearly 2 weeks, and they just keep pushing the date too sort out by 24-48hrs, so she too has now cancelled...
I then get told too contact customer complaints which i do, and they tell me there is nothing they can do, they give me a £10 sweetener and tell me to go back too technical dept, i try again and they say there is nothing they can do
I thought that NTL customer services were bad, but Tiscali way outdo them
So thats it, Sky it is