View Single Post
Old 09-03-2007, 12:27   #3
Graham M
-
 
Graham M's Avatar
 
Join Date: Jul 2003
Location: Poole, Dorset
Age: 40
Services: FreeSat+ Tivo V-Box VM 60MBit
Posts: 13,365
Graham M has a pair of shiny starsGraham M has a pair of shiny stars
Graham M has a pair of shiny starsGraham M has a pair of shiny starsGraham M has a pair of shiny starsGraham M has a pair of shiny starsGraham M has a pair of shiny starsGraham M has a pair of shiny starsGraham M has a pair of shiny starsGraham M has a pair of shiny stars
Send a message via MSN to Graham M Send a message via Yahoo to Graham M
Re: Customer Service

Quote:
Originally Posted by dukeofearl View Post
Just to counter all the bad vibes you usually get on Forums...

My second box did not survive a recent change of electricity meter while I was out, after working fine for about 15 years. I've just rung Virgin.

After the usual typing of numbers to get to the right department, the call
was answered within 1 second, by someone who I could understand and who sounded cheerful and helpful, and the repair is booked for tomorrow (Sat) so I don't have to take time off work. How's that for service ??

Well done Virgin and Mr Branston - You've got me out of a pickle - Well, someone had to say it.....
Do you have Analogue or Digital TV? Just a random question. Nice to hear something positive said here for once
Graham M is offline   Reply With Quote