Just to counter all the bad vibes you usually get on Forums...
My second box did not survive a recent change of electricity meter while I was out, after working fine for about 15 years. I've just rung Virgin.
After the usual typing of numbers to get to the right department, the call
was answered within 1 second, by someone who I could understand and who sounded cheerful and helpful, and the repair is booked for tomorrow (Sat) so I don't have to take time off work. How's that for service ??
Well done Virgin and Mr Branston - You've got me out of a pickle - Well, someone had to say it.....
