Quote:
Originally Posted by bluecandylover
Please can someone help us.
We have just changed the wireing from Virgin to BT, however we have found that the wireing in the BT box is not set up so it it just just crackles on the telephone because the wireing is not setup.
I have attached some photos so that any BT or anyone who knows about these things can help.
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NB the picture on the right is the main BT cable, should just be two cores connected to A and B - you shouldn't be messing with this bit!
The extensions should be connected to the removable lower front - so designed so they can be disconnected leaving just one master test socket the only one connected. The BT master socket is an NTE5, looks quite old make sure those extension connections are electrically clean for your ADSL!