Quote:
Originally Posted by Pinkypants
Interactive and On Demand problems
Standard error messages : IS002 and MO44
PACE Boxes
1. On your NTL remote look for the page up and down buttons. On the center of the remote you should also see small red, yellow, green and blue buttons.
2. Go on to BBC 1 on your NTL cable channels. Once the now and next bar has disappeared on the bottom of the screen, press page up, page down and the blue button frorm the red, yellow and green button selection.
3. You should get a menu on screen with Network Status on the top of the screen. If you have a diary or reminder screen, press TV, re read the above instructions and try again.
4. Go down the More option and press select.
5. On the next page go down to the More option and press select.
6. On the final page you should the Conn (Connection) Status. The Conn status should have 5 - connected next to it. If it states anything less than 5 connected, you have a poor signal quality going to the box. Reboot the box and do the Conn status check again. If you still have a poor connection, a faults tech will need to attend.
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I've got the error code IS002 on my 2nd STB when I try to access on demand I've done the above abd the connection status is ok so have reported it to faults but what does card waiting on the last screen mean?