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andyr2005 · 08-03-2007, 18:47

They did not quote to me exactly what part of the Code of Conduct has beem breached, which is why I am letting them deal with the situation. As stated previously, I will update on any futher information I get from. I beleive trading standards would take a satisfactory resolution to be VM attempting to resolve the situation I and many other customers are having. As well as begin operating as their own agreement states they will.

As for the Up to 10 MB baloney alot of you are spouting, I don't expect 10 MB all the time, I understand networks can have issues, but the point of fact is, that the problem I and many customers in the North East are facing have beem persistent for roughly more than 9 months now, with no mention of a resolution or even any investigation into the problem. I pay for 10 MB so therfore I would expect any speeds from 4 MB upwards, considering 4 MB is the package below, however, I get bairly over 1 MB, which correct me if I am wrong, but currently isn't offered in any service package via cable.

08-03-2007, 18:47	#57
andyr2005 Inactive Join Date: Oct 2006 Location: Gateshead Age: 40 Services: Broadband Size XL Phone Size XL TV Size XL Very Impressive Package Posts: 34	Re: Legal Action Against Virgin Media They did not quote to me exactly what part of the Code of Conduct has beem breached, which is why I am letting them deal with the situation. As stated previously, I will update on any futher information I get from. I beleive trading standards would take a satisfactory resolution to be VM attempting to resolve the situation I and many other customers are having. As well as begin operating as their own agreement states they will. As for the Up to 10 MB baloney alot of you are spouting, I don't expect 10 MB all the time, I understand networks can have issues, but the point of fact is, that the problem I and many customers in the North East are facing have beem persistent for roughly more than 9 months now, with no mention of a resolution or even any investigation into the problem. I pay for 10 MB so therfore I would expect any speeds from 4 MB upwards, considering 4 MB is the package below, however, I get bairly over 1 MB, which correct me if I am wrong, but currently isn't offered in any service package via cable.