Quote:
Originally Posted by LostintheNW
What a load of rubbish some people are spouting in this thread, and its all too common those who have no knowledge of the law spout words as "small claims" etc and do a quick google search and think they know it all!
You have no grounds to go to court, the services are up to 10mb, not guaranteed 10mb 24/7, if it said that you would have grounds, but as their T&C's state if the service does not meet the requirements you are allowed to cancel.
Seeing as you have taken their offers of a free service, reduced price etc you don't even have a leg to stand on if you decided to report them of OFCOM for not supplying a service.
I take it that seeing as you are off to court regardless of what people say in this thread you have proof of the speeds you have been getting for the past 8 months, can prove what times of day you are getting poor speeds, have all the cable modem logs, and did you tell the CS people when you were engaging them in a phone call that this would be recorded or used in evidence in court? as if not you can't refer to any of these calls unfortunately. Again you are going to need more proof than you can glean from your little modem logs.
Get over yourself, if you are that unhappy you should have said when they offered you refunds, free services etc that you do not want these and instead want out of your contact, as basically you have got this anyway seeing as you are not paying for the service. So instead of moaning on here about the service you are getting for free, ring up another ISP and get them installed and use them instead, you are not paying anything extra!
Some people think the world owes them everything, and to whoever that prat is posting on about undeclared VM staff I will point out I do not work for Virgin Media, never have never will and that I have my law degree and work in a nice law firm 
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ROFL ,your so funny LostintheNW
you make the statement about your UK? 'law degree' and
imply to the readership your degree is in consumer contract law/
Civil Law(i.e generic consumer T&C text) but dont seem to have read the current T&C and so have seen several clauses there that are open to question.
did you forget your oath ?,
"The oath states: "I (Member’s Name),
do swear that
I will be faithful and bear true allegiance to Her Majesty Queen Elizabeth, Her Heirs and Successors,
according to Law.
So help me God."
The affirmation states: "I (Member’s Name), do
solemnly,
sincerely and
truly declare and affirm that I will be faithful and bear true allegiance to Her Majesty Queen Elizabeth, Her Heirs and Successors, according to Law.""
while i am the only one so far to mention 'small claims' so you apparently are refering to me, in the 'spouting words', 'google search'
and in your opinion 'think they know it all'.
ill just point out it is you that is spouting your elitist 'MY law degree'
and how that somehow makes you better than the average reader here.
its interesting to note however that given the average peoples willingness to learn, and in doing so might use google or any other form of reference to gain insight and true facts as related to a given subject, they dont usually feel the need to spout elitist dogma.
"Please note that Roman Law/
Civil Law, Conflicts of law and Notarial Practice
are not usually studied on a standard law degree course or in the course of training to become a solicitor or barrister, hence
most applicants will need to study these subjects. It is of course open to any applicant to seek exemption from these subjects too, should they have the relevant experience. "
http://www.thenotariessociety.org.uk/more_notaries.asp
as the holder of your (whatever?)law degree, is it not your place to take your clients claim/court action and place that before the court (to the best of
your ability?), and its the courts and the magistrates/judges place to determine IF the client has a case OR NOT,and rule on that, not yours.
interesting that even judges, use reference books to look up the law as they are wise enough to realise they can not ever know all there is to to know about the given subject..., but perhaps your special and you have a photographic memory.